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Owner portal

Owners and residents, served without the phone call.

One secure place for owners and residents to pay service charges, raise and track requests, book amenities, and stay informed, on the web and mobile, from anywhere in the world.

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Trusted by community management companies across the UAE and Qatar.

Always open

Owners self-serve 24/7, so routine calls never reach your team.

Faster collections

Invoices, reminders and online payment in one flow, with receipts issued instantly.

Full transparency

Every charge, payment and request visible to the owner in real time.

Access from anywhere

One account across web, iOS and Android, for resident and overseas owners alike.

E-Services

Everything an owner needs, requested online.

From move-in to resale, owners complete every routine request online, with forms, approvals and payments built in. Your team handles exceptions, not routine calls.

Happiness Center Resident information Access device Transfer of property Concierge service Work permit Facility booking Delivery permit Fit out NOC Online payment Move in Proof of payment Short stay Bank account Move out
How it works

From request to resolution.

Four workflows, one portal. See each step, who does it and when it closes.

Why ISKAAN

Why give owners the ISKAAN portal?

Owners want three answers: what they owe, what they have paid, and where their request stands. The portal gives all three from the same record your team works in, so there are no statements to email and no status calls to return.

Owner portal features

Everything on the unit, in one profile.

Owner profile

One profile for every unit an owner holds, with contact details always up to date.

Occupant details

Tenants and occupants linked to each unit, with tenancy dates on record.

Requests

Raise a request in seconds and follow it through to resolution.

Compliance

Community rules, title and tenancy documents, with expiry dates tracked for the owner.

Community notices

Announcements and meeting notices delivered to every owner, with read confirmation.

Ledger

A live statement of every charge, payment and adjustment on the unit.

Invoices

Service charge invoices issued, viewed and paid online.

Receipts

Every payment receipted automatically, ready to download at any time.

Credit notes

Every adjustment issued with its reason on record, for a clean audit trail.

Give owners a portal worth logging into.

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